Shipping policy

Thank you for shopping with Wearluma. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday).
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times are:

  • United Kingdom: 3–5 Business Days
  • Europe: 5–10 Business Days
  • United States & Canada: 7–12 Business Days
  • Australia & New Zealand: 7–15 Business Days
  • Rest of the World: 10–20 Business Days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, Wearluma may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can use this information to monitor your shipment's progress.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. Wearluma is not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to help locate your order and provide assistance whenever possible.

Contact Us

If you have any questions about shipping or your order, please contact us:

Wearluma

📧 Email: info@wearlumas.shop
📞 Phone: +44 344 736 9000
📍 Address: 174–176 Oxford Street, London, W1D 1NX, United Kingdom